The Last Best Swindle Royal Flush

Program 75 is customized to your individual company in a quick and affordable way so you can start persuading and changing minds in a matter of days.
Everything made simple and easy for quick and sure applications. Learn about Persuasion, Resistance, Trust, Lies, Power, Friendship, Behavior and how your people think and act in groups.


The most perplexing problems in motor freight today is found within the people side of your business.

Companies are being carried away from the market because of the inability to Retain truck drivers, Recuiting is costly and time consuming

Category: General

The
Trucking Machine

People-Nology brings about the exciting and profitable future for any progressive motor freight company.

Peoplenologists are the humans running around the United States teaching ownership, executives, managers and even front line supervisors about Program 75.

People-Nology is the Revolutionary Program that your trucking company needs, based on the Evolutionary findings of critical theorists.

Category: General

Translating PeopleNology Techniques
into Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering
Write for FREE information; PeopleNology@hotmail.com
There are many reasons to follow
PeopleNology
inside your trucking company.
Recruiting & Retention
Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering
Here are five levels of rationale that followers, that you call employees, can use
when deciding to follow a leader. People decide about things all the time. They
decide to join your organization, you call that recruiting. They decide to stay within
the trucking group, you call that retention.
PeopleNology by Gregory Bodenhamer Ph.D. Nollijy University lets your managers
and executive group understand and affect every employee thought between these
two actions of joining and leaving your company.
Everything your employee groups do between their starting and ending is what your
company offers within the transportation segment. Everything a human being
thinks, feels, speaks about, works on and strives for is found within Psychology and
their Evolutionary history that is remarkable. Our founder has spent many years in
the construction of this complex information that is made easy to understand and
fully utilize through his teachings of PeopleNology.
Most L.T.L. and T.L. companies spend all their time and money trying to attract new
C.D.L. truck drivers to their organization. Their noble recruiting efforts and large
amounts of valuable resources are applied without complete knowledge.
You can see the results of this incomplete knowledge and misguided efforts by the
driver turnover rates found within the transportation segment. Truck drivers come
and go without regard to commitments, rates per mile, age and type of equipment,
medical benefits and other so-called driver incentives and programs.
PeopleNology gives you the knowledge and application principles and techniques
to drastically improve recruiting, retention, rewarding and recognition of what you
many consider your most important asset, your people.
When your managers and key executives, including recruiting, front line supervisors,
fleet managers and even you sales departments start applying PeopleNology you will
see a consistent and dramatic improvement within bottom line results.
The benefits of you being able to persuade the total employee groups filters down
very quickly into your customer base. Delighted motor freight customers,
enlightened drivers, dock workers, dispatchers, data entry billers, accounts
receivable employees start changing your company from the inside.
If you ignore your people you will soon be without them within your company.
Without tens of thousands of research and development dollars smaller companies
cannot easily afford complex people management and social engineering.
PeopleNology allows even the smaller of motor freight transportation companies,
logistics organizations, 3rd party supply chain companies to benefit from
PeopleNology.
Psychology, known facts about people behavior, PeopleNology, known facts about
human traits that we all share create a vivid road map to your business success.
The 75 Secrets of the Human Mind are explored and exploded inside your
trucking company that is guaranteed to improve your total influence, persuasion
success, improve compliance, profit, services and revenue growth.
The founder of PeopleNology, Gregory Bodenhamer Ph.D. Nollijy University allows
thousands of motor freight trucking companies and other people based organizations
free access to the 75 Secrets of the Human Mind. After his 29 years of progressive
and profitable leadership of process control systems this Mind-Set has exploded
within trucking companies all over the world, becoming prevalent within the North
American Transportation Segment. Simply searching major internet search engines
like Google, MSN and Yahoo for PeopleNology gives you a glimpse inside some of the
applications within the market.
They come and go,
People join your company for their own reasons and leave for their own reasons.
Through the application of PeopleNology techniques you can actually affect what
people think and feel, somewhat control what they say and do, actually steer them
or persuade them to make the choice that you decide for them. PeopleNology is
broken down into easy to learn lessons and is delivered to your desktop via PDF files
in the form of various publications for clients.
Retention of People,
Retention of People that agree with you,
Retention of People that you can persuade, lead and inspire,
As we take just a quick look at recruiting and retention note how they start off as
negative and become more positive. What you don’t know about yourself and your
employees is guaranteed to amaze you. If you are seeking to lead people, it is a
sound and good idea to get a firm understanding of why will they follow you.
Fear of retribution is the first reason they stay with your company.
“ If I don’t take the load I’ll get a warning letter “
“ If I don’t turn in my daily log sheets I’ll get a warning “
“ If I’m not good I won’t get my bonus money “
“ If I don’t hurry I’ll be late and won’t get my service bonus “
Following out of fear is the first and foremost reason that any human being
follows instructions, at least while your looking. This is not so much following as
being tugged along by a fleet dispatcher or manager at the end of a rope. Front line
supervision is expensive, field managers, regional vice presidents are all designed to
make sure people stay attached to the system process control rope.
The leader in such cases is using coercive push methods that will work only as long
as the follower sees no other choice. Remove all supervision from your company
and watch as 83% of your process will start to fail within a matter of days. The
remaining portion of your process controls will fail within a matter of weeks which
means you have late deliveries, higher auto liability claims, more os-d and damage
exposure, money not collected within terms, gross revenue starts moving down and
a whole host of other negatives as people continue to leave your company.
The so-called supervisor and manager really has no people training or education at
all except through experience both good and bad. Their experience is mixed with
their emotions and education that create a pot pie of regrets, warnings, failures,
recruiting and retention problems that you pay for daily.
Fear is not the tool of effective leaders (and certainly not ethical leaders). At best,
fear-based approaches gain weak commitment and need constant attention or the
follower employee freezes or flees based on their evolutionary drivers. You do not
make employees pull on the same end of the rope for very long without constant and
expensive supervision. PeopleNology shows you how to use the human traits and
evolutionary drivers to persuade people to do the right things at the right times
producing a better and more profitable result.
Blind hope because you give them no choice.
"We must try this, I hope this works!"
Here, the follower employee is desperate for some solution. What the manager is
offering is either the only option they see based on education, experience and
emotions or the best of a relatively weak set of choices. If a person really wants two
pieces of bread they will leave you if you offer them only one. If you cannot provide
them with a solution and they have no current alternatives they will follow you for a
short period of time. Most Commercial Truck Drivers stay for a very few months,
long enough to capture their bonus for signing on and staying for a while.
The employee of Blind hope is now following for lack of alternatives. They’ll take the
one piece of bread, the early start time, the late night Friday shift only until you
persuade them to stay or change your system to meet their needs. The employed
human being is not in agreement with you at all even though they agree with you at
the time. People serve their interests first and try and fit yours into their day if you
can persuade them to do so. This example employee is not a happy employee and
they will deliver to you bad results, bent bumpers, customer complaints and the host
of things you must remove to grow service and profit.
PeopleNology shows you how to identify people, through their actions and traits that
allows you to persuade and convince them of certain things at certain times.
Executives should watch out for these Blind hope followers as they are either looking
for a job or at the very least hurt your company. Any person that is disappointed
with the company or disillusioned about the mission must be removed. Companies
today, due to the so-called driver shortage, allow employees to destroy customers,
equipment, service agreements and relationships due to the fear of driver turnover.
You must have people believe in the company mission. You must have people
believe in you and your executive management staff. PeopleNology is the perfect
solution to poor quality, employee turnover, non-compliance, poor service and lower
operating margins. Most companies have hopeful follower employees, fair weather
friends and sunshine boys that will jump ship and follow others if another company
or group gives them more hope.
Faith in the leader provides significant hope.
"What a great manager. If anyone knows the answer, she does !"
In this situation, the follower is blind to the solution but is following because they
have such faith in the leader. You must remember that a follower is not a leader.
Sounds silly we know but followers look for leaders because without them they’re
lost and wander around from place to place. Motor freight truck driver turnover
called churning demonstrates this clearly. Without hope and strong leadership
drivers come and go and simply churn up the waters with their movements.
By some majic or genius leaders are expected to provide all solutions to all problems
upon demand. In the reality of PeopleNology your skill set will now include the
ability to provide relief, inspiration and guidance from a distance or in person that
provides real hope and results for the future.
Faith in the leader can lead to disappointment as all leaders are not qualified. If you
have managers and supervisors that have the faith of your people it’s the perfect
opportunity to introduce PeopleNology to their skills.
Without the proper skills your managers will lead your people to accepting situational
explanations rather than point the finger at problems and leadership. Leadership
without skills is the blind leading the blind. Results are produced by skills in action
and providing instant leadership on demand.
If your turnover rate is too high, claims too high, tractor and trailer damages
mounting you most likely have a leader that has the faith of the people, liked by
many people, produces adequate results but will never lead you to the promised
land. Follower employees will guard leaders in which they have faith and never solve
root cause problems, create the better mouse-trap, provide substantial profits.
Many of a good leader has lead people over the cliff with all good intentions. Take
the time and learn PeopleNology and give them the skill set to increase revenue,
customer satisfaction and profits. Your people must have faith in the people that
deserve their trust and admiration or its just a popularity assignment.
Intellectual agreement makes you richer.
"What a good idea. That makes real sense."
Here, the follower employee understands the logic of the argument that the leader is
putting forward. This intellectual honest agreement is the start of something really
big for your company. A human being only does what is in their best interests at the
time. Logical and rational agreement brings about success and retention within the
employee group. PeopleNology gives you the do’s and don’ts of persuasion so you
can affect and persuade people to some intellectual agreement. Agreement is
another word for obedience and conformity. Imagine all your people being
persuaded to your point of view, traditional values intact, customers happy, turnover
rates moving down and no more missed pick ups.
Reaching this most important agreement by using PeopleNology principles and
techniques allows your following people to follow the rationale rather than the leader
as a person. This is really big for your future business. There is a level of followership
that you must reach to correct the majority of your turnover, recruiting,
retention, rewarding and recognition problems.
You don’t want people to blindly follow any leader you put in front of them. You
must control and persuade and educate leadership to develop the system and
process that produces the return on investments. Evolutionary needs require that
people, even followers and leaders, educated or not, understand the reasons why
things happen, why you need certain things and when you need them.
PeopleNology allows you to construct the most important thing within your business.
It’s not tractors and trailers it’s the emotional commitment of all your people. We
show you the 75 Secrets of the Human Mind that provides you with the emotional
commitment of all your good people, creates the buy-in that is required to profit.
Buying the vision, Loyalty, Satisfaction and Value.
"What a brilliant idea. I don't care who thought of it."
When following people buy into your vision, they are emotionally closing on a view of
the future that is appealing to them in some way and pulls them forward. When the
drivers drive, billers bill, mechanics fix things and you count the money then you
know your company is moving forward. PeopleNology is Psychology based
knowledge that is ancient and modern at the same time. The evolutionary history of
all your people plays a big part in your success. These New-Ancient Earth Laws
allow you to become the true emotional leader of your company.
They are not simply following the leader and the logic of how when you use
PeopleNology. Visions of success are much talked about in the leadership literature,
and can be remarkably effective at motivating people, but only if they can be
sustained over a period of time. When you have a fair month and then a good month
remember that your vision did not change just the results. People create your
results and the process that you apply their talents, experiences, education and
emotions. It is one thing to have a vision and it is another to keep going during the
difficult days that are typical of the journey within motor freight trucking.
PeopleNology by Gregory Bodenhamer Ph D
Nollijy University Mechanicsburg Pa 17055
Translating PeopleNology Techniques
into Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering
Write for FREE information; PeopleNology@hotmail.com
Publisher of PeopleNology Nollijy Leftovers Aunt Polly Nude Trucking Medicine The Royal Flush
by Ph.D. Gregory Bodenhamer All Rights Reserved
Motor Freight Trucking Expert Consulting Seminars
Working on the Truck Line
Curiosity of People
Royal Flush Truck Driver Retention
The Grand Swindle of Trucking Managers, Pay Packages and Mergers
Compliance Profit Service Growth Recruiting Retention Rewarding Recognition

Category: General

Gregory L Bodenhamer’s
Foundation of Nollijy University of America
Peoplenology@hotmail.com

During the nineteenth century, ideas and institutions which once had appeared so solid and real...are not so real today. People, places and things have all changed very quickly and there’s a lot of confusion within the workplace and the homes in America. When consulting experts look inside your company they see systems, process controls, management graphs, operating statement, payroll systems, technology, machines, devices and other gadgets and mysteries of mankind.

You’re company struggles within driver retention, excessive advertising expenses, low productive output, extreme pricing pressures, new low cost carriers entering the market place. Many motor freight transportation companies struggle just to survive the next payroll cycle, the next major freight claim, the next funding for the next project. These same motor carriers have the trucks that start on cold mornings, they have cash reserves and credit lines established, technology blinks to life on dispatchers desktops and spark life in every drivers cab but, something’s not working.

Profits are a constant struggle, supervisors seem not to understand simple and mundane instructions. Managers seem to wander in thought and actions and the planning never reaches the results you must have to prosper and win the day.

Every company struggles. Every business is day by day but some trucking companies buy insurance for their future. Progressive companies plan beyond the moment and reach out for better people, places and things. Most companies have a future of 90 days or less, the amazing part is that it’s true of your company also.

Hello. My name is Gregory Bodenhamer, I’m the Founder of PeopleNology for Business and also Nollijy for Friends. We’re a Social Engineering Company that provides quick and sure benefits and features to motor freight trucking companies.

It seems that after 29 years of success, we’re an overnight success within the transportation segment. We’re going to deliver to your company, absolute planning, techniques, knowledge and applications that will change the culture of your trucking company, guaranteed.

PeopleNology is a company that has been designed to be placed inside your trucking company. We’re a plug in company that has been made affordable by national volume, decades of research, applications that work from a distance, techniques for your best people so they can learn the powerful secrets of all the people running around on your payroll.

Category: General

Gregory Bodenhamer Ph.D. Nollijy University PeopleNology



PeopleNology for Truck Drivers

Living alone on the road, all the good news must come from far way, like ice cold water to the thirsty, truck drivers bring us everything we need. To all the truck drivers that were born in the 40’s, 50’s and 60’s it’s almost time to get a little extra sleep, a folding of the hands, like a kiss of friendship, you’re almost home.

Every mile a piece of work, no sham on pay day all the parts of the work were genuine, honest drivers made from the past. We survived being born of mothers who smoked or drank while they carried us into the world. The mother’s of truck drivers took aspirin and ate blue cheese dressing, tuna from a can and were never tested for diabetes. We ate our meals from honest kitchen furniture and we watched our fathers break down walls, trusting their message to us would be the wood for the fire.

Pride and craftsmanship seem to be repetitious as we follow the teaching of our parents, good advice at times lonely, trustworthy messengers we call our friends seem to visit us on the road, never wearing out their welcome even when we’re all alone.

After the trauma of growing up in baby cribs covered with bright lead based paints we were taught about foolish arguments, guiding a horse with a whip and to never yank on a dogs ear. Always in that front seat with us, that lofty place that puts us in charge, some deep happiness comes to us running on-time, everybody concerned but you as we have befriended the clock many hours ago. Angry people at times surround you, hot-tempered people endanger your soul but, remembering the past to always guarantee another mans load.

We know how great service sparkles in the cup, smoothly we handle the loss of a child’s doll and the kings truck. The truck wears and clock tics intimately connected to our past with no childproof lids on medicine bottles, no helmets when we rode our bikes, not even to mention the risks we took when hitchhiking.

Our parents built the strongest houses, not to crumble to ruin when things got hard. We learned those lessons as children, we could ride in cars without seat belts or air bags, block parties with neighbors and friends, crazy things never happened to us no friends tossed into the sea. My youth riding in the back of a pick up truck on a warm day was always a special treat, drinking water from a garden hose and not from a bottle from the store. We shared one soft drink with four of our friends, golden apples from a single tree, stone to slingshot it was never about me.

The youth in trucking, all about town thinking they are wise, dispatchers swing back and forth on their young hinges, always joking and damaging lies all about town. Their dainty morsels are never pleasant words, they’re deceiving us pretending to be kind, their wrongdoing almost never exposed, their tongues never still.

As you and I ate cupcakes, white bread and real butter and drank our soda pop with real sugar we did not gain the weight of torment, fantasies of games in a box, poverty or shame to our parents. Driving the Kings truck, answering to critics, guaranteeing some strangers debt, a loud and cheerful greeting from my annoyed wife as she listened to the constant dripping of children on their rainy day. We’re told to protect the owners interests and the rewards will be ours, all of us to share the fruit but I cannot see the owners face reflected in the water. Flocks of drivers keep looking for the truth, separate fools going their own way, silver and gold are always promised but no real heart caring for the men.

Remember as children we would leave home in the morning and play all day, as long as we’re back when the streetlights came on we’re o.k.? The companies riches don’t last forever, no crown to be passed to the next man in line, we’re the ones that make sure enough milk is on hand for your family and little girls at school. Just like long ago no one can reach us all day and night but we succeed and everyone is glad.

Let’s show our grandchildren, we could spend hours building our go-carts out of scraps of wood, rolling them faster and faster down the hill, only to find out that we forgot the brakes again. After running into the bushes, not quite to the grave maybe they could learn how to solve problems, never to steal from their father or mother, knowing what’s wrong, telling them about pounding rain that can destroy the crops.

If we give them our past they will lack nothing, no video games can replace the father, no movies, surround sound or cell phone can suddenly teach them what their looking for in chat rooms or other stubborn places. Remember we went outside and found all our friends, we fell out of trees, we broke bones and cut fingers and never a lawsuit to cause fighting. As the truck gives you stability and as you feel the road always remember home, closer by the mile.

Gregory Bodenhamer Ph.D. Nollijy University PeopleNology

Category: General

Anonymous Business Success
PeopleNology by Gregory Bodenhamer Ph.D. Nollijy University


Seminars - Workbooks - Publications - Classroom - Consulting - White Papers

Translating PeopleNology Techniques


Social and System Motor Freight Trucking Engineering

Write for FREE information; PeopleNology@hotmail.com

Culture is a perennial problem in change projects and needs to be carefully understood, especially if there is any expectation or desire to change the culture as a part of the project. Culture includes common values, attitudes and consequent behaviors. It directs how people make decisions and how they react to change. It can also vary within an organization, for example a 'leading edge' attitude may be found in research departments and 'customer first' value in service areas.
There are many areas of preferences that people have that shape cultures. There are, within these, a few which are of particular influence around change.


There are many reasons learn and use peoplenology;

Motivation: The overall subject of what drives us.

Processing: The thinking that leads to action.

Behaviors: That result from our decisions.

Culture: How we socially act together.

Learning Theory: How we get to make sense.

Personality: What makes us who we are.

Power: Our capability to act. Where we get it and how we use it.

Social Research: philosophers, philosophies and the search for meaning.

Stress: What winds us up.


Fear of retribution

Following out of fear is not so much following as being tugged along at the end of a rope.

Blind hope

Here, the follower is desperate for some solution, and what the leader is offering is either the only option they see or the best of a relatively weak set of choices.

Faith in leader

In this situation, the follower is blind to the solution but is following because they have such faith in the leader, they believe that they will, by some magic or genius, provide the answer to the follower's needs.

Intellectual agreement

Here, the follower understands the logic of the argument that the leader is putting forward and hence is following the rationale rather than the leader as a person, who they may respect but are not blindly following.

Buying the vision

When people buy a vision, they are emotionally closing on a view of the future that is appealing to them in some way and pulls them forward.

Followers and Respect

When a person is evaluating a situation and deciding whether to collaborate (and hence become a follower), they judge both the leader and also the solution the leader is offering to determine what action they will take.

Respect for the leader

When the leader is respected, which means they are at the very least trusted and probably liked as well, then this enables the leader to make proposals that followers will take seriously.

Respect for the solution

When the solution is respected, then the respect for the leader is not as important, although if the leader is not respected then the followers may doubt the ability of the leader to make the right choices along the way.

Followers and Trust

People follow those they trust.

Care and concern

We all have a very basic need for safety, which we can get either by taking control ourselves, or, as followers do, ceding this to our leaders.

Passive concern

Leaders make choices that can harm people. If you carefully avoid harming me, then I can trust you.

Active care

Beyond a passive concern is the active care where you may take deliberate action, which you would not otherwise take, to look after and actively care for me.

Reliability

Leaders need for their followers to trust that they will do as they say they will do.

Keep your promises

A simple rule for leaders is : 'Do what you say'. Keep your promises.

Honesty

The problem with honesty is that the short-term implications can be bad for leaders.

Tell the whole truth

If you always tell the truth, including the unvarnished whole truth and bad news that others might hide, then I know that when you say something, I have the complete story.

Followers and Liking

If I do not like you, then I will not follow you.

Goodness

If I judge you to be good, then I know you have similar values to me.

Similarity

We use external similarity as a short-cut to determine if a person is like us on the inside.

Vulnerability

We see ourselves as vulnerable, often with the sense of being a child that we all have to some degree. We see our failings, our limitations, and weaknesses.

Followers and Support

People follow those that help them.

Goals

Where the personal goals of the followers are aligned with the direction that the leaders is pointing, then it seems like a good idea to follow the leader, especially if it looks like they will be able to help me get what I want.

Support

I will also follow a person who actively helps me to get what I want.

Followers and Ideas

People will follow an idea, but not constraining objectives, then I may do it, but not in a way that makes me want to follow you.

Objectives as instructions

Objectives are useful in most organizations, of course, but they are often presented as fixed instructions, telling people what to do and how to do it in so much detail that it leaves little to the imagination.

Objectives as ideas

Objectives can be used to motivate and leaders can make effective use of formal systems of objective-setting to provide effective challenge and stimulation that will motivate people not only to do the work but also to follow the leader.

Ideas as inspiration

Inspiration occurs when an idea both aligns with my values and also gives me a sense of possibility, of what is not now but which could be in the future. It might thus change my beliefs and mental models.


Context Analysis

When investigating change it is important to understand the context within which the current situation is operating.

External context

The external context that affects the organization provides the forces to which the business must react and are common root causes of the need for change.

PESTLE forces

The broader business climate includes the external sea in which the business and its competitors must swim and provides the ultimate playing ground.

Market forces

Within the chosen markets, forces as price pressures, competitive shifts, customer demands and so on may be creating business tensions.

Internal context

As well as the external context, there are many contextual factors within organizations that can lead to the need for change.

Driving objectives

Out of the external forces and internal ambitions, business leaders identify the key purposes and objectives that they want to achieve and hence achieve success in the organization.

Organizational alignment

An aligned organization has its processes, technology, reporting structures and individual objectives all aligned with one another.

Organizational capability

As well as alignment, an organization needs its people to be able to complete work given to them.

Leadership

Leadership is a subject which includes a great deal about changing people's minds, often in fundamental ways.

Followership

The nature of leadership can perhaps be best understood by turning the coin over and studying followership.

The Leader-Follower loop

Leaders who want to create true followers do not just stand at the front of the army, yell 'charge' and then run forward.

Followers respond

Followers are seldom blind. They are human.

Gossip

If the leader does something that concerns them, then they will voice these concerns to one another long before letting the leader know.

Pack response

There may well be some level of pack response from followers.

Leaders adjust

If leaders do not do anything about the situation, then followers, who are volunteers, remember, will abandon in droves.

Noticing

At some point in the proceedings, the leader notices that followers are not as inclined to follow as they once were.

Diagnosing

When the shift in follower behavior is noticed, the next step is to figure out why, and particularly to know whether and how to connect this to the leader's own words or actions, or at least to external events that have shifted the playing field.

Adjusting

When you know where it is going and why it happened, then you can do something about it.

The dance continues

And so the band plays on. It is a closed system, with followers responding to leaders, who themselves adjust in response to this. Leadership and followership is thus an ongoing dance.

Structural Analysis

There are many structures within an organization which influence people's behavior. 'Function follows form' is a relevant saying.

Organizational structure

The hierarchical organization with its 'scalar chain of command' is at the heart of most organizations.

Process structure

People work within processes, which may stretch across functions or be contained within them.

Motivational structure

There are deliberate structures in the organization that seek to motivate people. Typically, this is based on financial reward.

Social structure

Overlaid across the organization is another invisible structure which is made up of the many and complex social relationships across the company.

Physical structure

The physical structure of the organization can have a very significant effect on the social structuring.

Causal Analysis

An excellent question when analyzing around change is 'why?' Causal Analysis seeks to identify and understand the reasons why things are as they are and hence enabling focus of change activity.

Root causes

The basic principle of causal analysis is to find causes that you can treat rather than treating symptoms (which, as all doctors know, seldom effects a lasting cure).

Ask why five times

The trick with seeking root causes is to keep looking. When you ask 'why' of something, you will get a nearby direct cause. If you keep asking 'why' of each answer, you will eventually get to a cause that you can act on.

Cause-effect diagram

The Cause-effect Diagram is a simple hierarchical tool that is used to break down cause into a tree-structure, allowing you to follow individual streams of possible cause.

Circular causes

Many causes are not linear but instead act in circles, much as births lead to population increase which leads to even more births.

Systemic cause

In systemic problems, the cause is found in the whole system, with the problem distributed across multiple related causes, all of which conspire together to cause the identified effect.

Vicious spirals and virtuous circles

Circular cause leads to exponential increases or decreases that are very difficult to interrupt.

Creating a positive culture

A positive culture is the holy grail of many change activities.

Develop a sense of history

History is important to people, giving them a sense of identity and belonging. Just look at how genealogy becomes more important to people as the grow older.

Create a sense of one-ness

Leaders who bring people together talk about 'us' more than 'I'. They propagate the stories of history and present stories that create a sense of togetherness.

Promote a sense of membership
Belonging also comes from the benefits that people gain, so work on the reward and recognition system.

Increase contact and exchange

Help people stay in touch with one another. This is particularly important in a global or otherwise distributed organization.

Social distance

We like to keep our distance from others and there are very specific social rules about how close we can go to others in particular situations.

Why the distance

Regulating the distances between us and other people provides us with several benefits.

Social distances

The social distances here are approximate, of course and will vary with people.

Public Zone 12 feet

The public zone is generally over 12 feet. That is, when we are walking around town, we will try to keep at least 12 feet between us and other people.

Social Zone 4 - 12 feet

Within the social zone, we start to feel a connection with other people.

Personal Zone 2-4 feet

In the personal zone, the conversation gets more direct, and this is a good distance for two people who are talking in earnest about something.

Intimate Zone

Category: General

PeoplePlication Table The PeopleNology 12 Evolutionary Absolutes
People Verdicts by PeopleNology Gregory Bodenhamer Ph.D.

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa
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12 Verdicts
You Must Understand



Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering

Focus PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


Evolutionary instincts require that you focus your thoughts, talents, energies on something to be successful. Where you are today suggests and indicates that you did or did not focus on the good things for you, your family or your company. Your mind is the perfect receptacle and data base and remembers, recalls and stores billions of bits of information. You must focus your thoughts first before you can focus the thoughts of other people. Every dismal secret, match problem, love affair, operating performance is stored within your mind. You decide what to focus on so do not allow other people to start confusing you as they know control your focus. Focus is the shameless invention of evolution. Nature forces you to focus on the hunt, girl, water, bridge, project to allow success in anything you attempt or do. Mastering your focus masters your life and the conditions of your life and business that surrounds you. People without focus can be persuaded into your domain. All people have the trait of focus but the majority have not mastered the clutter in their mind.


Blind hope because you give them no choice.

"We must try this, I hope this works!"

Here, the follower employee is desperate for some solution. What the manager is offering is either the only option they see based on education, experience and emotions or the best of a relatively weak set of choices. If a person really wants two pieces of bread they will leave you if you offer them only one. If you cannot provide them with a solution and they have no current alternatives they will follow you for a short period of time. Most Commercial Truck Drivers stay for a very few months, long enough to capture their bonus for signing on and staying for a while.

The employee of Blind hope is now following for lack of alternatives. They’ll take the one piece of bread, the early start time, the late night Friday shift only until you persuade them to stay or change your system to meet their needs. The employed human being is not in agreement with you at all even though they agree with you at the time. People serve their interests first and try and fit yours into their day if you can persuade them to do so. This example employee is not a happy employee and they will deliver to you bad results, bent bumpers, customer complaints and the host of things you must remove to grow service and profit.

PeopleNology shows you how to identify people, through their actions and traits that allows you to persuade and convince them of certain things at certain times. Executives should watch out for these Blind hope followers as they are either looking for a job or at the very least hurt your company. Any person that is disappointed with the company or disillusioned about the mission must be removed. Companies today, due to the so-called driver shortage, allow employees to destroy customers, equipment, service agreements and relationships due to the fear of driver turnover.

You must have people believe in the company mission. You must have people believe in you and your executive management staff. PeopleNology is the perfect solution to poor quality, employee turnover, non-compliance, poor service and lower operating margins. Most companies have hopeful follower employees, fair weather friends and sunshine boys that will jump ship and follow others if another company or group gives them more hope.





Action PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering



You must separate the relevant from the irrelevant. Actions knows no laws expect evolutionary laws. You become motivated by taking actions, you do not take true actions because you become motivated. Focus on what you want and then apply actions upon the topic. If your focus is to hire better people apply your actions against that priority. Aiming so low will produce lower results so always take actions at the highest possible level. Never write a Vice President. Always write, speak, communicate to the highest authority. If a persons results have been wounded by lack of focus you must relieve this negative by allowing and persuading focus and actions. Never wait as it’s the opposite of positive and actions. Make all the plans you want but without actions there is no result. A newspaper reporter does not wait on the news. Managers must gather through actions, focus on what’s important and create the result. Never let the sleeping dog lie, take action.


Faith in the leader provides significant hope.


"What a great manager. If anyone knows the answer, she does !"

In this situation, the follower is blind to the solution but is following because they have such faith in the leader. You must remember that a follower is not a leader. Sounds silly we know but followers look for leaders because without them they’re lost and wander around from place to place. Motor freight truck driver turnover called churning demonstrates this clearly. Without hope and strong leadership drivers come and go and simply churn up the waters with their movements.

By some majic or genius leaders are expected to provide all solutions to all problems upon demand. In the reality of PeopleNology your skill set will now include the ability to provide relief, inspiration and guidance from a distance or in person that provides real hope and results for the future.

Faith in the leader can lead to disappointment as all leaders are not qualified. If you have managers and supervisors that have the faith of your people it’s the perfect opportunity to introduce PeopleNology to their skills.

Without the proper skills your managers will lead your people to accepting situational explanations rather than point the finger at problems and leadership. Leadership without skills is the blind leading the blind. Results are produced by skills in action and providing instant leadership on demand.

If your turnover rate is too high, claims too high, tractor and trailer damages mounting you most likely have a leader that has the faith of the people, liked by many people, produces adequate results but will never lead you to the promised land. Follower employees will guard leaders in which they have faith and never solve root cause problems, create the better mouse-trap, provide substantial profits.

Many of a good leader has lead people over the cliff with all good intentions. Take the time and learn PeopleNology and give them the skill set to increase revenue, customer satisfaction and profits. Your people must have faith in the people that deserve their trust and admiration or its just a popularity assignment.





Service PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


You must provide service to other people. The service to others is extremely useful to your own great success. You must offer the product, service, helping hand etc that helps another human being. Service is the absolute necessity that makes the world go round and round. The well-being of another human is based on the services, helping hand, knowledge, advice etc that you may offer them. Service is helping. Helping another must be harmless and within a business is created through a institution that you call a business. Stand around the airport and hand out brochures and watch all the people avoid you. Stand at the grocery store and hand out free food and gather a crowd. Handing out a brochure means that you.. Want something.. Handing out free food means you are giving something really good to another human being. Do not conform, create the original idea to help other people. The only privilege you have is to help another. Helping is valuable even if the customer cannot afford the product. People are nomadic by evolutionary nature, we’re always moving, getting a divorce, changing jobs which requires us to need hundreds of services over and over again. Offer your service at every corner, a new customer will arrive shortly. Making noise or speeches like presentations mean nothing unless you focus - take actions and provide a service. Every customer or prospect is just like Adam and Eve in evolutionary terms. The education and experiences have changed but the internal emotional human has remained the same. Chickens still lay eggs, people still hold hands, people still need friends. Stop the thought of customer creations and start making friends, real friends. Never leave a person hungry.


Questions PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


You cannot start or sustain anything without questions. The noise of questions creates the noise of answers. Many companies fail because they offer a service no one wants. Questions and Answers provide the rudder of your ship, without questions you have no wind in your sails. Ask people what they want and need because it’s two very different things. People want millions of things but really successful people provide what people need first and then give them what they want. Human beings accept honest questions that you care about them. Only friendly and caring people ask honest questions. Their problems and needs are found within the answers to your questions. To improve the mood of another human simply ask a nice question. Your next sales call should be 90 percent questions. The obscurity of the answer may provide you with a brand new invention or process or product and service. Answers are verdicts from another person. Why are you leaving our company? Will a new office help you decide to stay? People verdicts are the primary way of us learning about others. If you know the evolutionary drivers found inside peoplenology you can predict, sway or change the verdicts of people before they become public. Understand that people always, the majority of the time, have the answers you want. People walk the earth with verdicts.

Change PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


You cannot start anything without change. People change their verdicts all the time based on their evolutionary emotional drivers, type of education and their life experience levels. Your best friend changes every day. You change every day and other people don’t know it. Change requires change. Shadings of character, manners, feelings, performance levels, rates of pay, ambitions are changing right now, change is everywhere. Change is the motivating force that builds the bridge to cross the river, the new tractor and trailer design. Change is trying to force your focus so you will take actions and ask the right questions to allow the better life for you, the planet, your friends through better services. Change is not the novelty that some may think. Change creates the new opinion, the new company and gets rid of all the petrified opinions and companies that are not seeking answers all the time. You have to trust change as it is the climax of your education and experiences that drive you to learn the new opera around you. One naturally hates change even though it keeps you alive. Change, in your mind, may be unjustifiable and cause your short term suffering, but embracing change starts the banging and slamming of questions, answers, new products and services. Even if beyond your belief, change is right now. Nothing stays the same so don’t hang on to anything business plan too long. You should initiate change, racking your mind, using all your stored up memory alongside new knowledge like peoplenology to make something new. Change can create pain so help people. Change is not the favorite thing of most people as their loyalty is to the old shoes, the best old friend, the company they always use. Change will scare people and you have to help fearful humans. Make sure you have something worth while and honest, people will follow. Your opinion of your product has no value just the opinion and perception of the customer has value. Opinions, thoughts, ideas, aspirations are always simply just opinions and are individually and collectively at war with each other all the time. Change is the opportunity that works for you, seldom able to stop change to ride with it as it is an opportunity.


Rapport PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


Rapport is not a common habit but people do enjoy company, friends, associates, peer groups etc. A private conversation with friends is the fastest way to build rapport. Removing hundreds of emotional filters are required to allow the real rapport building with another human being. Friends are really scattered delights that come and go, we just have favorites at times and we call them our best friends. To build a rapport you must have something in common. We work together, baseball, children etc. Disputed matters like political and religious thoughts and ideas should be avoided at first because they open up emotional drivers, educational or intellectual disputes that wedge people apart. The real value in rapport building is that it’s the next best thing to a friend. You can buy food for a person to build rapport at a nice restaurant or simply offer for the same result. Rapport is a private opinion or positioning opinion that another person holds inside their mind about you. You are what they think you are. They are what you think they are in your mind. Neighbors build fences. People build mental fences around their true world and their life. You want to create a private opinion of you within another persons mind. The techniques of PeopleNology allows the world to see you, hear you, following your instructions as you design them on your schedule. Rapport has wings and is a very dangerous thing when it matures to a full opinion and then migrates into full mental positioning. Rapport is made of wax so to speak so you can mold it, change it but it is very fragile. The curious combinations of the other persons emotions, experiences, and education controls the trust, affections and love they feel for others. If you help another you create rapport, if you help them a lot you create friends, if you create enough friends … anything you want.



Intellectual agreement makes you richer.


"What a good idea. That makes real sense."


Here, the follower employee understands the logic of the argument that the leader is putting forward. This intellectual honest agreement is the start of something really big for your company. A human being only does what is in their best interests at the time. Logical and rational agreement brings about success and retention within the employee group. PeopleNology gives you the do’s and don’ts of persuasion so you can affect and persuade people to some intellectual agreement. Agreement is another word for obedience and conformity. Imagine all your people being persuaded to your point of view, traditional values intact, customers happy, turnover rates moving down and no more missed pick ups.

Reaching this most important agreement by using PeopleNology principles and techniques allows your following people to follow the rationale rather than the leader as a person. This is really big for your future business. There is a level of follower-ship that you must reach to correct the majority of your turnover, recruiting, retention, rewarding and recognition problems.

You don’t want people to blindly follow any leader you put in front of them. You must control and persuade and educate leadership to develop the system and process that produces the return on investments. Evolutionary needs require that people, even followers and leaders, educated or not, understand the reasons why things happen, why you need certain things and when you need them.

PeopleNology allows you to construct the most important thing within your business. It’s not tractors and trailers it’s the emotional commitment of all your people. We show you the 75 Secrets of the Human Mind that provides you with the emotional commitment of all your good people, creates the buy-in that is required to profit.



Fear PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


Fear got you out of bed this morning. Fear is the wonderful invention of mother nature that loads the gun, turns the cranks, sends you to school and work. Fear makes the world go around and love just makes it pause now and then. Fear loves scenery and it travels at the speed of light, maybe faster. Humans have no taste for fear even though you search for it all the time. Night and day you look for things under the bed, that email that’s not good, that different look from the boss, the envelope in the mail box or anything that disturbs that mental sleep you call satisfaction. Humans are lazy by nature and nature thinks you should do better. Get out of bed, look for food, rob a bank, just do something. Under a palm tree you would live but, you have to leave the shade to go get food and water. Our commercial insanity provides you with so much fear, the cold calculations and veracity of management, sales, profits and loss and treachery of the market place that you hide most of the time. The people that understand fear conquer people, places and things. Your fear of failure is the real insanity. Most fears are baseless and boundless they just make sense out of nonsense at times. Nature and your evolutionary self wants you to be safe and sound so fear is what works. You lock your doors, count your money, study for tests, conform to your supervisor and you use affectionate terms to make friends. Most of human actions have a spirit of fear. Love contains the fear of loss. Life contains the fear of death. Tremendous wealth conquers the fear of poverty. The towering genius in you can conquer fear and have a better life. How do you conquer a customers fear? If the shipment is late does it create fear of running out of something or shutting down a production line? Do fearful people pay more for safer cars? Do hungry people pay more for food? People use fear against you, by design, in written form to get what they want. Go out to the world and conquer fear and stop plunging into fear. You are qualified. Change is unfamiliar ground but stop fearing it. The patent office is full of people that walked unfamiliar ground, conquered fear, doing things they were uncertain of in their comfort zone.


Fear of retribution is the first reason they stay with your company.

“ If I don’t take the load I’ll get a warning letter “

“ If I don’t turn in my daily log sheets I’ll get a warning “

“ If I’m not good I won’t get my bonus money “

“ If I don’t hurry I’ll be late and won’t get my service bonus “

Following out of fear is the first and foremost reason that any human being follows instructions, at least while your looking. This is not so much following as being tugged along by a fleet dispatcher or manager at the end of a rope. Front line supervision is expensive, field managers, regional vice presidents are all designed to make sure people stay attached to the system process control rope.

The leader in such cases is using coercive push methods that will work only as long as the follower sees no other choice. Remove all supervision from your company and watch as 83% of your process will start to fail within a matter of days. The remaining portion of your process controls will fail within a matter of weeks which means you have late deliveries, higher auto liability claims, more os-d and damage exposure, money not collected within terms, gross revenue starts moving down and a whole host of other negatives as people continue to leave your company.

The so-called supervisor and manager really has no people training or education at all except through experience both good and bad. Their experience is mixed with their emotions and education that create a pot pie of regrets, warnings, failures, recruiting and retention problems that you pay for daily.

Fear is not the tool of effective leaders (and certainly not ethical leaders). At best, fear-based approaches gain weak commitment and need constant attention or the follower employee freezes or flees based on their evolutionary drivers. You do not make employees pull on the same end of the rope for very long without constant and expensive supervision. PeopleNology shows you how to use the human traits and evolutionary drivers to persuade people to do the right things at the right times producing a better and more profitable result.




Happiness PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


I guess you want to be happy? The loudest people are not happy, the laws of nature makes us yell for food, scream about laws and complain about history. Food, water and shelter should make you happy but it doesn’t. We live in a world that the strong move the weaker out of the way, the evolutionary prehistoric twist. Moving sideways doesn’t make you happy and moving backwards doesn’t make you smile. You have to move forward to be happy. You interpret everything based on you being happy. Do you make enough money? Do you like the dinner? Do you drive the better car? Do you have the best dressed children? You shout and grovel until you get what makes you happy. You get made at other people that do the same things that you do. Why do they want more money? What’s wrong with that company car? You constantly set yourself apart from every other human and make sure you’re happy, regardless. You are very willing to grab the best slices of everything because you want the best and require the best to be happy. When you get everything you want you’ll notice that you’re still not happy all the time. The lowest animal needs food, water and shelter. We want more and get more while we take more and we’re still not happy. Happiness by persuasion of your self is the only way. Persuading people that they’re happy is the only true path. A pleasant sound makes you happy supplied by nature, a bird singing, the waters flowing over rocks along a stream. The conflict within industry is that both parties have to be happy. The buyer must buy and the seller must profit. This clutter is called free enterprise and you have to eliminate the victim. Your product and service should cause a pause in the customer. A quite moment of trust, affection and love to be effective. Most products and services start out excited but do not result in a calming pause of satisfaction. The impressive silence of great service is seldom heard. You must take your customer, friends and employees by the hand and provide satisfactions, service and calming. You can only be happy when you also meeting their goals of happiness. Peasants are people, customers are people and your company must respect that first.


Gratitude PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


If you don’t appreciate the peasants they’ll revolt. If you don’t show gratitude to a customer they will revolt. If your employees are treated like peasants you can be sure they will get your attention when they leave your company, taking their friends with them, your customer listings and confidential company information. People are really good at receiving gratitude but most are very poor at giving gratitude. You have to tame your evolutionary survival traits and show gratitude to people. You must respect others to gain their respect, the consequences of not showing appreciation will be trouble. Not all people care about quality, performance, standards or profit and loss. You can show them that you care about all these things and start keeping records about their good works. Perfection is fleeting but most people care somewhat about their own craftsmanship so you should have the attitude to reward them when possible. If you admire a person before their works deserve it they will strive to reach your levels of craftsmanship. Reward them first and they will follow. Admiration grows inside a company just like contempt. Pessimists are born from not giving them attention, trust, affection and love they think they deserve.


Emotions PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


If you don’t understand something its harder to control those same things. Your emotions are you. The physician or the psychologist cannot conquer superstitions but you can gain greater understanding of the real you. When you understand your own emotions you can understand the people around you. If you are feeling negative its your fault. You cannot be a half-educated business manager today and survive the market place. Business is about people and its not an accident that greater companies believe in peoplenology. Quackeries, physicians, silliest snake oils, dumb books, shams etc seemingly just teach people how to guess about people. Managers know so little about emotional human beings but their in charge of them and their results show it. Employee turnover rates, recruiting costs, lower profits truly indicate the lack of knowledge concerning social engineering inside business. Learning to control how you feel controls how you think. If you can control how your people feel you can direct their thoughts. Mastering emotions and process control systems is the job of professional managers. Emotions are not wrong or right but they affect the focus, actions and the results of everything. Learning to control your emotions gives you the power over people that have little or no control. Many people go to business school to learn how to guess when their time should be spent of their emotional state and others. Effective people have emotional control. Do not deny your emotions just learn them through peoplenology. Imagine knowing how people think and feel most of the time. If you know how people feel you can control what they think. Have a place for everything inside your business and everything in its place including the emotional well being of the group.


Buying the vision, Loyalty, Satisfaction and Value.


"What a brilliant idea. I don't care who thought of it."


When following people buy into your vision, they are emotionally closing on a view of the future that is appealing to them in some way and pulls them forward. When the drivers drive, billers bill, mechanics fix things and you count the money then you know your company is moving forward. PeopleNology is Psychology based knowledge that is ancient and modern at the same time. The evolutionary history of all your people plays a big part in your success. These New-Ancient Earth Laws allow you to become the true emotional leader of your company.

They are not simply following the leader and the logic of how when you use PeopleNology. Visions of success are much talked about in the leadership literature, and can be remarkably effective at motivating people, but only if they can be sustained over a period of time. When you have a fair month and then a good month remember that your vision did not change just the results. People create your results and the process that you apply their talents, experiences, education and emotions. It is one thing to have a vision and it is another to keep going during the difficult days that are typical of the journey within motor freight trucking.



Time PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


Understand that you’re running out of time. There is a creation called you and it has an ending. Life can inhabit your soul only if you’re willing to learn. Use your time or others will use it for you to their own advantage. If you’re productive you will be productive. Stop focusing on activities and start watching your own results. At the end of your working day its about keeping score. How many people did you help? Your salary is based on a percentage of returns within helping others. Manage your time and remember its your choice what to do with it. Customers and friends have the same choice so you must persuade them to allocate you their time. If you want a lumbering poor company waste other peoples time. The energy, enthusiasms and confidence of a winning hand starts and ends with productive use of time. Have a single minded focus when you plan your business as it will save you thousands of hours of repair work. A villainous mixture of time and money are key result areas and with self-control, self-mastery and self-discipline you can create little ambassadors full of knowledge and spirit to grow your business.

Psychology, known facts about people behavior, PeopleNology, known facts about human traits that we all share create a vivid road map to your business success.

The 75 Secrets of the Human Mind are explored and exploded inside your trucking company that is guaranteed to improve your total influence, persuasion success, improve compliance, profit, services and revenue growth.

The founder of PeopleNology, Gregory Bodenhamer Ph.D. Nollijy University allows thousands of motor freight trucking companies and other people based organizations free access to the 75 Secrets of the Human Mind. After his 29 years of progressive and profitable leadership of process control systems this Mind-Set has exploded within trucking companies all over the world, becoming prevalent within the North American Transportation Segment. Simply searching major internet search engines like Google, MSN and Yahoo for PeopleNology gives you a glimpse inside some of the applications within the market.

They come and go,

People join your company for their own reasons and leave for their own reasons.

Through the application of PeopleNology techniques you can actually affect what people think and feel, somewhat control what they say and do, actually steer them or persuade them to make the choice that you decide for them. PeopleNology is broken down into easy to learn lessons and is delivered to your desktop via PDF files in the form of various publications for clients.

Retention of People,
Retention of People that agree with you,
Retention of People that you can persuade, lead and inspire,

As we take just a quick look at recruiting and retention note how they start off as negative and become more positive. What you don’t know about yourself and your employees is guaranteed to amaze you. If you are seeking to lead people, it is a sound and good idea to get a firm understanding of why will they follow you.


You PeoplePlication Principle by PeopleNology Gregory Bodenhamer Ph.D. Nollijy University
PeoplePlication Table, The PeopleNology Evolutionary Absolutes

PeopleNology Nollijy University Gregory Bodenhamer Ph.D. Psychology based Business People Solutions for Motor Freight Transportation. PeoplePlication allows you to multiply your success as you combine the power of evolutionary secrets.
by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting Seminars - Workbooks - Publications - Classroom - Consulting - White Papers Translating PeopleNology Techniques into Truck Driver Recruiting & Retention Results Social and System Motor Freight Trucking Engineering PeoplePlicationÒ Write for FREE information; PeopleNology@hotmail.com There are many reasons to follow PeopleNology Free Newsletter inside your trucking company. Recruiting & Retention Truck Driver Recruiting & Retention Results Social Engineering for Remarkable Profits - System & Design for Motor Freight Trucking Engineering


You are my first ambassador. The next person is my next first ambassador. Everybody is first but remember it must start with you. You have to be kind-hearted, liberal, sincere and all that to all people starting with you. You are the needle in the hay stack that people are looking for inside their company, so act like it. Learn more to earn more. No photograph has ever been taken of your soul, yet, so get ready. Learn to be silly, pleasant, serious and fun at the same time. Learning about you starts you on the greater journey about learning others. Others are your customers, friends, associates, bankers etc. You must know them so you can give them what they want. The evolutionary, revolutionary peoplenology teachings examine the cause of pain, love, desire, sex, trust and affections and dozens of other key evolutionary truths and traits about people.

Here are five levels of rationale that followers, that you call employees, can use when deciding to follow a leader. People decide about things all the time. They decide to join your organization, you call that recruiting. They decide to stay within the trucking group, you call that retention.

PeopleNology by Gregory Bodenhamer Ph.D. Nollijy University lets your managers and executive group understand and affect every employee thought between these two actions of joining and leaving your company.

Everything your employee groups do between their starting and ending is what your company offers within the transportation segment. Everything a human being thinks, feels, speaks about, works on and strives for is found within Psychology and their Evolutionary history that is remarkable. Our founder has spent many years in the construction of this complex information that is made easy to understand and fully utilize through his teachings of PeopleNology.

Most L.T.L. and T.L. companies spend all their time and money trying to attract new C.D.L. truck drivers to their organization. Their noble recruiting efforts and large amounts of valuable resources are applied without complete knowledge.

You can see the results of this incomplete knowledge and misguided efforts by the driver turnover rates found within the transportation segment. Truck drivers come and go without regard to commitments, rates per mile, age and type of equipment, medical benefits and other so-called driver incentives and programs.

PeopleNology gives you the knowledge and application principles and techniques to drastically improve recruiting, retention, rewarding and recognition of what you many consider your most important asset, your people.

When your managers and key executives, including recruiting, front line supervisors, fleet managers and even you sales departments start applying PeopleNology you will see a consistent and dramatic improvement within bottom line results.

The benefits of you being able to persuade the total employee groups filters down very quickly into your customer base. Delighted motor freight customers, enlightened drivers, dock workers, dispatchers, data entry billers, accounts receivable employees start changing your company from the inside.

If you ignore your people you will soon be without them within your company. Without tens of thousands of research and development dollars smaller companies cannot easily afford complex people management and social engineering. PeopleNology allows even the smaller of motor freight transportation companies, logistics organizations, 3rd party supply chain companies to benefit from PeopleNology.

by Ph.D. Gregory Bodenhamer All Rights Reserved 2006 Nollijy University State College Pa

Motor Freight Trucking Expert Consulting
Seminars - Workbooks - Publications - Classroom - Consulting - White Papers

Translating PeopleNology Techniques

into Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering

Write for FREE information; PeopleNology@hotmail.com

There are many reasons to follow

PeopleNology Free Newsletter

inside your trucking company.

Category: General

An aligned organization has its processes, technology, reporting structures and individual objectives all aligned with one another.

Organizational capability

As well as alignment, an organization needs its people to be able to complete work given to them.

Leadership

Leadership is a subject which includes a great deal about changing people's minds, often in fundamental ways.

Followership

The nature of leadership can perhaps be best understood by turning the coin over and studying followership.

The Leader-Follower loop

Leaders who want to create true followers do not just stand at the front of the army, yell 'charge' and then run forward.

Followers respond

Followers are seldom blind. They are human.

Gossip

If the leader does something that concerns them, then they will voice these concerns to one another long before letting the leader know.

Pack response

There may well be some level of pack response from followers.

Leaders adjust

If leaders do not do anything about the situation, then followers, who are volunteers, remember, will abandon in droves.

Noticing

At some point in the proceedings, the leader notices that followers are not as inclined to follow as they once were.

Diagnosing

When the shift in follower behavior is noticed, the next step is to figure out why, and particularly to know whether and how to connect this to the leader's own words or actions, or at least to external events that have shifted the playing field.

Adjusting

When you know where it is going and why it happened, then you can do something about it.

The dance continues

And so the band plays on. It is a closed system, with followers responding to leaders, who themselves adjust in response to this. Leadership and followership is thus an ongoing dance.

Structural Analysis

There are many structures within an organization which influence people's behavior. 'Function follows form' is a relevant saying.

Organizational structure

The hierarchical organization with its 'scalar chain of command' is at the heart of most organizations.

Process structure

People work within processes, which may stretch across functions or be contained within them.

Motivational structure

There are deliberate structures in the organization that seek to motivate people. Typically, this is based on financial reward.

Social structure

Overlaid across the organization is another invisible structure which is made up of the many and complex social relationships across the company.

Physical structure

The physical structure of the organization can have a very significant effect on the social structuring.

Causal Analysis

An excellent question when analyzing around change is 'why?' Causal Analysis seeks to identify and understand the reasons why things are as they are and hence enabling focus of change activity.

Root causes

The basic principle of causal analysis is to find causes that you can treat rather than treating symptoms (which, as all doctors know, seldom effects a lasting cure).

Ask why five times

The trick with seeking root causes is to keep looking. When you ask 'why' of

Category: General

which you would not otherwise take, to look after and actively care for me.

Reliability

Leaders need for their followers to trust that they will do as they say they will do.

Keep your promises

A simple rule for leaders is : 'Do what you say'. Keep your promises.

Honesty

The problem with honesty is that the short-term implications can be bad for leaders.

Tell the whole truth

If you always tell the truth, including the unvarnished whole truth and bad news that others might hide, then I know that when you say something, I have the complete story.

Followers and Liking

If I do not like you, then I will not follow you.

Goodness

If I judge you to be good, then I know you have similar values to me.

Similarity

We use external similarity as a short-cut to determine if a person is like us on the inside.

Vulnerability

We see ourselves as vulnerable, often with the sense of being a child that we all have to some degree. We see our failings, our limitations, and weaknesses.

Followers and Support

People follow those that help them.

Goals

Where the personal goals of the followers are aligned with the direction that the leaders is pointing, then it seems like a good idea to follow the leader, especially if it looks like they will be able to help me get what I want.

Support

I will also follow a person who actively helps me to get what I want.

Followers and Ideas

People will follow an idea, but not constraining objectives, then I may do it, but not in a way that makes me want to follow you.

Objectives as instructions

Objectives are useful in most organizations, of course, but they are often presented as fixed instructions, telling people what to do and how to do it in so much detail that it leaves little to the imagination.

Objectives as ideas

Objectives can be used to motivate and leaders can make effective use of formal systems of objective-setting to provide effective challenge and stimulation that will motivate people not only to do the work but also to follow the leader.

Ideas as inspiration

Inspiration occurs when an idea both aligns with my values and also gives me a sense of possibility, of what is not now but which could be in the future. It might thus change my beliefs and mental models.


Context Analysis

When investigating change it is important to understand the context within which the current situation is operating.

External context

The external context that affects the organization provides the forces to which the business must react and are common root causes of the need for change.

PESTLE forces

The broader business climate includes the external sea in which the business and its competitors must swim and provides the ultimate playing ground.

Market forces

Within the chosen markets, forces as price pressures, competitive shifts, customer demands and so on may be creating business tensions.

Internal context

As well as the external context, there are many contextual factors within organizations that can lead to the need for change.

Driving objectives

Out of the external forces and internal ambitions, business leaders identify the key purposes and objectives that they want to achieve and hence achieve success in the organization.

Organizational alignment

Category: General

Anonymous Business Success
PeopleNology by Gregory Bodenhamer Ph.D. Nollijy University


Seminars - Workbooks - Publications - Classroom - Consulting - White Papers

Translating PeopleNology Techniques


Social and System Motor Freight Trucking Engineering

Write for FREE information; PeopleNology@hotmail.com

Culture is a perennial problem in change projects and needs to be carefully understood, especially if there is any expectation or desire to change the culture as a part of the project. Culture includes common values, attitudes and consequent behaviors. It directs how people make decisions and how they react to change. It can also vary within an organization, for example a 'leading edge' attitude may be found in research departments and 'customer first' value in service areas.
There are many areas of preferences that people have that shape cultures. There are, within these, a few which are of particular influence around change.


There are many reasons learn and use peoplenology;

Motivation: The overall subject of what drives us.

Processing: The thinking that leads to action.

Behaviors: That result from our decisions.

Culture: How we socially act together.

Learning Theory: How we get to make sense.

Personality: What makes us who we are.

Power: Our capability to act. Where we get it and how we use it.

Social Research: philosophers, philosophies and the search for meaning.

Stress: What winds us up.


Fear of retribution

Following out of fear is not so much following as being tugged along at the end of a rope.

Blind hope

Here, the follower is desperate for some solution, and what the leader is offering is either the only option they see or the best of a relatively weak set of choices.

Faith in leader

In this situation, the follower is blind to the solution but is following because they have such faith in the leader, they believe that they will, by some magic or genius, provide the answer to the follower's needs.

Intellectual agreement

Here, the follower understands the logic of the argument that the leader is putting forward and hence is following the rationale rather than the leader as a person, who they may respect but are not blindly following.

Buying the vision

When people buy a vision, they are emotionally closing on a view of the future that is appealing to them in some way and pulls them forward.

Followers and Respect

When a person is evaluating a situation and deciding whether to collaborate (and hence become a follower), they judge both the leader and also the solution the leader is offering to determine what action they will take.

Respect for the leader

When the leader is respected, which means they are at the very least trusted and probably liked as well, then this enables the leader to make proposals that followers will take seriously.

Respect for the solution

When the solution is respected, then the respect for the leader is not as important, although if the leader is not respected then the followers may doubt the ability of the leader to make the right choices along the way.

Followers and Trust

People follow those they trust.

Care and concern

We all have a very basic need for safety, which we can get either by taking control ourselves, or, as followers do, ceding this to our leaders.

Passive concern

Leaders make choices that can harm people. If you carefully avoid harming me, then I can trust you.

Active care

Beyond a passive concern is the active care where you may take deliberate action,

Category: General