Here I was just motoring down the interstate in the great state of Missouri heading for the bustling metropolis of Houston, TX when I received a qual-comm message. Aha says I they have sent me my reload after I get unloaded. I grabbed my qual-comm and scrolled down to find out they wanted me to load in San Antonio with a load of cabinets and guess where they wanted me to take them? Nah, you won't guess.
The first stop is on the southwest side of New Orleans, the second stop is on the southcentral part of New Orleans and the third stop is in Gulfport, MS. To say I was stunned is an understatement. I called them up and they said we will have customer service check this out, this doesn't overly thrill me. Our customer service is several young women that have never driven a truck, probably haven't been out of Indianapolis but very little and don't know about what we go through.
I get a message back saying that customer service had called and said they would be ready to receive Thursday. Now I am wondering about this so I got one of the phone numbers and called the store. I let the phone ring 20 times on three separate calls and voila no one answers. Now who did they call and get an answer so quickly? They probably called the corporate offices in Atlanta that had another group of young ladies that probably haven't ever been out of Atlanta in their lives. These two groups of young women decided that whatever I wanted to do that I needed to drive over flooded highways, through fallen trees, over bridges crossing the Mississippi twice to get these cabinets delivered.
If I were a betting man, I would bet that the people these cabinets are going to are not thinking of cabinets right now. I am sure they have other priorities at this time. Needless to say my temperature rose rather rapidly and I was muttering bad things and incantations to myself. A couple of times I kind of got a little loud here in the cab. I picked up the phone and got my DM on the line boy did he get an earful. Finally he said calm down. He explained that what they wanted to do was get the load out of Texas and if I couldn't deliver them we would drop them someplace so that I could pick up another load. All this after I told them that I didn't want to go to the Gulf Coast right now.
Humph, I am still grumbling and fussing to mayself and anyone that will sit still long enough to hear me. You can't put the word "fair" anywhere around this situation. I told them that if they would pay me a hazardous duty premium I would think about it and that premium would start at $2000 depending on the situation. That's over and above what the regular load pay would be. They didn't seem to think highly of that suggestion as if I really care.
Still grumbling I will say vaya con Dios, mis amigos. Hasta luego.
Tell me that I am having fun
Posted on Tue, Aug 30 2005 @ 7:26 PM [MST]
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Comments
well, remember I specified that the premium would start at $2000. If I could think of any more reasons to up it I would and thanks to you I have a whole bunch of things to hit them with, muchas gracias amigo. Hey, those young women that work in customer service are only interested in two things, partying and doing as little as possible to earn the money they make (yes, I know I left something out but I am trying to be nice this is a area that the whole family reads after all). Read a newspaper? watch a news program? get serious, both of us have worked with these kind of people for years.
Comment By:
lenutt on Wed, Aug 31 2005 @ 11:01 AM [MST]
Comment By:
lenutt on Wed, Aug 31 2005 @ 11:01 AM [MST]
I agree with you about the people in the head office. The same is true of the government and the church. It's no wonder so many of their pronouncements are laughed at if not just ignored. I have ignored lots of stupid suggestions in my day too.
New Orleans has really deteriorated. Those who have been housed in the Superdome are being transferred to the Astrodome in Houston as conditions are getting dangerous from rising water, the possibility of wide outbreaks of disease and the crazies patroling the streets with weapons looking for trouble. It's so sad to see this happen to a city and area I used to live in and love dearly.
Comment By:
gary on Wed, Aug 31 2005 @ 12:50 PM [MST]
Comment By:
gary on Wed, Aug 31 2005 @ 12:50 PM [MST]
I keep reminding people that half the population has an IQ under 100. And that is the truth - no joke. And some people with natural IQ's over 100 are so emotionally challenged that their brain functioning is lowered.
When I encounter the stupid and too unmmotivated to even try, I leave the field. I can't handle it. So, Lenutt, I know your jaw must be sore from gritting your teeth.
One question I raise is why didn't they give you a rationale when you first questioned the sensibility of the load? It would have saved time and energy. (actually I know the answer - it's a rhetorical question.
Comment By:
Truckerdoc on Wed, Aug 31 2005 @ 12:57 PM [MST]
Comment By:
Truckerdoc on Wed, Aug 31 2005 @ 12:57 PM [MST]
My my my, that's the craziest thing I've heard yet. Maybe they would like you to install them too, "hey, where can I plug in my drill". It's a very sad state of affairs over there right now, not to mention they cost of fuel "IF" there is any fuel to be had. I have recieved emergency messages on the Qual-Comm saying that our fuel cards are opend up to fuel anywhere we need to as there are areas that are rationing fuel. So there is something else to tell you DM.
Comment By:
Warren on Wed, Aug 31 2005 @ 8:37 PM [MST]
Comment By:
Warren on Wed, Aug 31 2005 @ 8:37 PM [MST]
Lenutt,
I keep checking back to see how this story ended. Where did your next adventure take you?
Comment By:
Truckerdoc on Thu, Sep 01 2005 @ 7:35 PM [MST]
Comment By:
Truckerdoc on Thu, Sep 01 2005 @ 7:35 PM [MST]

Comment By:
Ken and Karen on Tue, Aug 30 2005 @ 9:01 PM [MST]